Training Programs

Some of our soft skills courses designed for the 21st century work environment

All courses are presented by qualified trainers

This course will help you become a more confident and effective communicator in any situation. You will get training in presentation, speech, and speech structure. After this, you'll be able to communicate with authority and impact in your personal environment or business setting.

Public Speaking Fundamentals

Business ethics training is a great way to get your employees to understand what is and isn’t acceptable behaviour for them to engage in. It’s important that your employees understand why you’ve put certain rules and standards in place. Which allows them to succeed in a safe work environment without prejudice.

Business Ethics

The most important aspect of business is often forgotten: customer service. With this course, you'll gain an in-depth look at what makes for great customer service and how to use it to increase profits and boost your company's credibility.

Customer Service

Zoom is the way forward for meetings. With this course, you will learn how to conduct zoom meetings, from beginning to end. We'll cover how to maximize engagement and participation in meetings, as well as how to enforce correct etiquette during these meetings.

Zoom Meeting Fundamentals

If you're not thinking outside the box, you might be stuck in a rut of outdated solutions to old problems. Many businesses rely too heavily on old ways of doing things rather than exploring new solutions to old problems. As long as you think within the confines of what's been done in the past, your business will always be in the same place — and never growing.

Creative Problem Solving

We're all different, sometimes the people you work with won't be compatible with you. That's completely normal. There will be times of conflict in the workplace, but that doesn't mean you should ever let it get out of hand or allow it to affect your performance on the job. This course will teach you how to deal with workplace conflict and ways to resolve it for a healthier working environment.

Conflict Resoltion

While constructive feedback is a vital skill to have in the office, it's important to be gentle. This course will teach you how to give good feedback in a professional yet non-hurtful manner. It will also help you recognize when your co-workers need help — and how to give them the feedback they're looking for.

Constructive Feedback

Your business has grown so much that it's impossible to keep up with, and you're tired of hiring people only for them to resign after a few months. You want to hire someone to help you take your business to the next level, but you don't know how to identify the right person. This course will teach you how to look for potential job candidates, select the perfect one for your business, and retain employees for years to come.

Hiring Strategies

Your personal brand, or an online image or identity that you embody through social media, can be the ultimate tool for success in the modern business world. This course will take you through a step-by-step process to set up your own brand from scratch, and give you the tools to make it work for you.

Personal Branding

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